The changes in our work environments have forced business owners to increase HR’s impact within their companies. Here we discuss, HR’s role and how it will continue to evolve in 2021 and beyond.
Work Life Balance
“If your place of work is your home, staff may find it difficult to separate the two.” How to have work–life balance in the same space which is your home? This is the question on staffers and employers’ minds. HR and business owners must play a critical role in helping employees manage these uncharted waters. Communication with staff is important to hear what issues staff are facing in this new work environment.
CRS works with organizations and their HR teams to creatively engage their staff. When staff feel supported and listened to, this can propel the business to success. “CRS is able to help companies because we had to do it ourselves. We have learnt from the practical experiences within our own organization, thus we are able to assist our clients.”
CRS HR Advisory Services
Companies need to have a clear understanding of their future goals. Once a company knows its next move, CRS can assist with meeting those human resources needs. Things are changing constantly and at some point, business owners may question if they need this resource or not. “We can gage what processes, benchmarks or KPIs are needed to structure your resources accordingly. Basically, what resources do you need now but also for the future.”
Measuring Staff Performance
For an employee in an administrative position, this “new normal” can affect how they work and their role within the company. A manager provides new technologies but may not equip staff with the necessary training. “It is not as simple as adding technology. Our HR advisory service can access how these changes as a result of the pandemic affect a person’s performance, how you plan to measure their performance and what recommendations can be made for re-training staff.”
HR’s role in 2021 and beyond
HR has to continually build relations with the staff and act as an advisor to staff and employers to resolve any issues. Traditional employee interactions have forever changed where they may no longer host staff functions, sports days or Christmas dinners. “HR can partner with staff to reinvent the employee experience and make staff a part of the planning process.” HR teams will measure results as staff engage in organized virtual interactive events and some outdoors excursions in small groups. This unforeseen situation has presented an opportunity for better camaraderie and teamwork but also a new found respect for HR.
Chat with us to discuss what are your employee challenges and how we can help you. Schedule a call with Mariska Seereeram at mariska@crsrecruitment.co.tt
Author: Johanna Thomas
